Contact us at any time to top-up credits


Once you click the ‘Proceed to payment’ button, you will be directed to the checkout page. If your account does not have enough credits for the project and you have previously set up your account for credits, you will be prompted to ‘Contact us’ to purchase additional credits before launching your study.


You can contact Kantar Marketplace Support by clicking 'Contact us' or get in touch with your local Kantar team to add more credits to your account.