To use multiple credit/asset banks, your account must be assigned access to more than one bank. If only one credit/asset bank is available in the dropdown menu, your account is likely assigned to a single credit/asset bank.


If your account has access to multiple credit/asset banks, you can choose which bank to use when creating a project. This allows organisations to manage credits and/or assets separately across different teams, budgets, regions or business units.


Select a credit/asset bank during project setup

  1. Create a new project and once on the Define your project page;
  2. Locate the credit/asset bank dropdown menu;
  3. Select the credit/asset bank you would like to use for your project;
  4. Continue through project setup as normal then;
  5. On the payment page, verify that the selected credit/asset bank is displayed before completing your purchase.
Important: Credits/assets will be deducted from the bank selected during project setup. Please ensure you select the correct credit/asset bank before proceeding to payment.
 


Can't see the credit/asset bank you need?

If the credit/asset bank you expect to use is not displayed in the dropdown menu, please contact Kantar Marketplace Support to confirm your access permissions.